Manufacturer-specific battery integrations allow the ReliaHome Smart Panel to manage devices according to the battery's state of charge. As the battery discharges below a preset charge percentage the ReliaHome Smart Panel will shed Flexible Devices to increase battery runtime. As the battery recharges above the preset state-of-charge threshold the ReliaHome Smart Panel will re-enable Flexible Devices.
*Note that 50% state of charge is the default threshold at which Flexible Devices shed. You can edit each Flexible Device to shed at your desired percentages on the ReliaHome Smart Panel app's Off-Grid Manager screen. For more information on battery state of charge settings, see:
Battery State of Charge Integration Instructions:
Tesla Powerwall (Cloud)
Tesla Powerwall State-of-Charge-Based Control:
Smart panel users wishing to add Powerwall integration must obtain the Tesla Site ID following the process outlined below. Note that this process can only be performed on the mobile app. Do not attempt this using a browser via the reliahome.abb.com webpage interface.
In the ReliaHome Smart Panel app:
1. Navigate to the Battery Integration page via either option:
| |
| 2. Choose Tesla (Cloud). | ![]() |
| 3. Choose Okay when prompted with a redirect notice to Tesla Powerwall. Ensure the email address you use to log in to Tesla is the primary email address associated with your Powerwall. If the battery is not displayed on your Tesla app home screen, you are not logged into the primary account. See Tesla Powerwall State of Charge Integration Troubleshooting for more information. | |
| 4. Enter the primary email associated with your Tesla Powerwall account. This is normally the homeowner account. Select Next. | ![]() |
| 5. Enter the password for your Tesla Powerwall account and select Sign In. | ![]() |
| 7. After the Tesla sign-in process is complete, the app should redirect you to a Connection Status page. Select "Test Connection". | ![]() |
| 8. Wait while the connection is tested. | ![]() |
| 9. Select Prioritize Devices once connected. | |
| The Off-Grid Manager screen will display the Powerwall's state of charge. If desired, you can categorize your circuits and set the percentage you want your Flexible Devices to shed at when grid power is unavailable. For more information, see: | ![]() |
Tesla Powerwall State of Charge Integration Troubleshooting
The Site ID will not populate in Step 10 if a non-primary Tesla account was used to fetch the Site ID. If you encounter this issue:
- Determine the primary email associated with a Tesla account.
- Remove access from a non-primary email Tesla account.
Determine the Primary Email for a Tesla Account
To check which account is the primary email in Tesla:
| 1. Log in to the Tesla app. | |
2. Check if the Powerwall battery is displayed on the Tesla app's home screen.
| |
| 3. Select the name and email listed on the Tesla app's Menu screen. | |
| 4. Choose Personal Information. | |
| 5. Confirm the email address listed under Primary Email. | |
Follow the Powerwall integration instructions and use the primary email for Step 5 after you've redirected from the ReliaHome app to Tesla.
Remove Access from a Non-Primary Email Tesla Account
To remove access:
- Look for an email sent from Tesla confirming the addition of ReliaHome to the account and click the remove access link.
- Sign in to the Tesla page using the same incorrect (non-primary) login credentials.
- Uncheck the box granting permission and click Remove Access.
- Select Yes on the second page that appears and asks if you are sure to unlink the accounts.
Follow the Powerwall integration instructions again and ensure that you use the correct Tesla account with the primary email address.
Enphase
...
EG4
EG4 battery integration allows the ReliaHome Smart Panel to manage circuits according to the battery’s state of charge. As the battery discharges, the ReliaHome Smart Panel will disable Optional Circuits to increase battery runtime. As the battery recharges, the ReliaHome Smart Panel will re-enable Optional Circuits.
Note: The default threshold for disabling/enabling a circuit is 50% state of charge. You can customize each Optional Circuit to shed/reenable at whatever percentage you desire via the ReliaHome Smart Panel app. For more information, see: What is Smart Power Mode?
ReliaHome requires EG4 API access in order to receive state-of-charge information from the EG4 platform. The only information necessary to create API access between the two platforms is the EG4 inverter serial number. There are three ways to obtain the inverter serial number:
| Method 1: Use the EG4 web platform: | 1. Login to the EG4 Monitor Center user account: | |
| 2. If you are a user of multiple stations, select the corresponding station (EG4 installation) using the leftmost dropdown menu. | ||
| 3. Make note of the inverter's serial number in the rightmost dropdown menu. | ||
| Method 2: Using the EG4 Monitor App on a Mobile Device | 1. Login to the user account on the mobile app. | |
| 2. If you are a user of multiple stations, select the corresponding station (EG4 installation) using the leftmost dropdown menu. | ||
| 3. Locate the serial number on the right-hand side of the menu. | ||
Method 3: Gathering information from the side of the inverter | The serial number can be taken directly from the inverter. Location of the S/N will differ depending on inverter model. | |
| EG4® 12kPV Hybrid Inverter See the right-hand side of the inverter to locate the serial number. | EG4® 18kPV Hybrid Inverter See the right-hand side of the unit to locate the serial number. |
EG4 Integration ReliaHome Smart Panel app procedure
Once the serial number has been obtained, follow these steps in the ReliaHome Smart mobile app:
In the ReliaHome Smart Panel app:
1. Navigate to the Battery Integration page via either option:
| |
| 2. Select EG4 (Cloud). | ![]() |
| 3. Enter the EG4 Site ID (Serial Number), and press "Test Connection". | ![]() |
| 4. Wait while the connection is tested. | ![]() |
| 5. Select Prioritize Devices once connected. | ![]() |
| The Off-Grid Manager screen will display the EG4 system's state of charge. If desired, you can categorize your circuits and set the percentage you want your Flexible Devices to shed at when grid power is unavailable. For more information, see: | ![]() |
SolarEdge
Compatible Batteries
SolarEdge battery integration will work with the SolarEdge Home Battery and LG batteries paired with a SolarEdge inverter. Note that the ReliaHome API integration does not work with SolarEdge's StorEdge systems.
API Access with SolarEdge
ReliaHome requires SolarEdge API access to receive state-of-charge information from the SolarEdge platform. Within the SolarEdge mobile app or web platform, an installer should generate a site API key following the process outlined by SolarEdge.
Note: The following procedure is only available in Admin (installer) SolarEdge accounts. System owners (homeowners) should contact their installer for assistance with this process.
In the SolarEdge platform:
| 1. Go to the Site Admin > Site Access > Access Control > API Access section. |
| 2. Acknowledge reading and agreeing to the SolarEdge API Terms & Conditions. |
| 3. Choose Generate API key. |
| 4. Copy the key. |
| 5. Select Save. |
In the ReliaHome Smart Panel app:
1. Navigate to the Battery Integration page via either option:
| |
| 2. Select SolarEdge (Cloud). | ![]() |
| 3. Enter the SolarEdge Site ID / API Key, and press "Test Connection". | ![]() |
| 4. Wait while the connection is tested. | ![]() |
| 5. Select Prioritize Devices once connected. | ![]() |
| The Off-Grid Manager screen will display the SolarEdge system's state of charge. If desired, you can categorize your circuits and set the percentage you want your Flexible Devices to shed at when grid power is unavailable. For more information, see: | ![]() |
API Security: The API Key provides access to information about your solar production, battery state of charge, and home energy consumption. Do not share the key publicly. Only share it privately with those with whom you wish to share this information. ReliaHome does not store API keys centrally and has no access to your private key, which is stored locally on the ReliaHome device.
For a full description of the SolarEdge API, please visit:
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